![]() ![]() In 'Printers and Devices', if I right-click on either of the problematic printers and choose Troubleshoot, the result is 'Troubleshooting couldn't identify the problem'. In both cases, the printers are missing from the drop down menus. printing after allowing the printer to install via plug-and-play and ii. I can scan ok (with either HP printer, and to a file on the PC), but in various apps (browsers, word processors, spreadsheets, MS Paint, etc), but in all cases there is no entry for either HP printer in the Print drop-down menu. I have tried removing and rediscovering the device from 'Printers and Devices' via right-click -> Remove. The printer shows up in Control Panel -> Printers and Devices. ![]() I have tried two different USB cables, and get the same results with both. In all cases, I am using a wired (USB) connection between PC and printer(s). I can, though, print to a Canon MP470 (so maybe the brand needs to be non HP-to-HP, ha, ha!). ![]() I have tried an HP OfficeJet 3830 and an HP OfficeJet 4650 and get identical results with both. I have an HP Compaq 6200 SFF running 64-bit Windows 10 Pro that won't print to either of two HP printers I have tried. ![]()
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